Volunteer Energy Cooperative

VEC Offices Will Close for Memorial Day

05/22/13

Volunteer Energy Cooperative’s (VEC) corporate offices and nine customer service centers will be closed on Monday, May 27 for Memorial Day.

All VEC offices will re-open for normal business hours on Tuesday, May 28.

Customers may still conduct business such as receiving account information and paying their electric bill by using VEC’s Interactive Voice Response telephone system or by logging onto the VEC website at www.vec.org.

Crews will be available to answer and respond to emergency and service interruption calls.

Lightning Strikes Cause Outages

05/20/13

A pair of lightning strikes at VEC substations knocked out power to about 12,000 VEC customers in Cumberland County Sunday morning.

Lightning strikes occured at VEC's Lantana Substation and Crab Orchard substations as severe weather passed through the area. The first strike occured at 4:43 a.m. CDT and the second occured at 11:15 a.m. CDT.

VEC apologizes for any inconveniences the outages may have caused.

Cumberland County Suffers Brief Outage

05/07/13

About 16,000 member-owners briefly lost power late Monday afternoon due to an equipment failure at VEC's Crossville Substation.

At about 5 p.m. Central Time the failure at the substation also brought down VEC's Lantana and Crab Orchard substations. Crews were able to isolate the problem and restore power to the affected customers at about 6 p.m. Central Time.

VEC apologizes for any inconviences the outage may have caused.